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Discover The Sound Of True Craftmanship
Every instrument is handcrafted in our workshop in Bali.
Frequently Asked Quesions
Shipping, Returns & Warranty
Yes! We ship daily from our warehouse in the Netherlands. Typical delivery times (if in stock):
Estimated delivery times:
- United Kingdom: 2-5 working days
- Netherlands: 1-2 working days
- Belgium: 2-3 working days
- Germany/France: 2-4 working days
- Rest of Europe: 2-5 working days
- Rest of the World: 4-14 working days
Orders within NL & BE ship with PostNL, all other destinations via FedEx. You’ll always receive a tracking code.
We offer a 30-day money-back guarantee. If your handpan isn’t exactly what you expected, simply contact us within 30 days for a full refund or exchange. No questions asked—we want you to feel 100% happy with your purchase.
We have safely shipped thousands of instruments worldwide since 2018. Each handpan is securely packaged to withstand international transport, and we take full responsibility for safe arrival. Your instrument will reach you in perfect condition.